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Do you require a contract?
No contracts or locked-in terms. You’re free to start, pause, downgrade, or cancel service whenever you’d like.
How does payment work?
Payment is typically due after each job is completed, based on the schedule you’re on (weekly, bi-weekly, etc.). We accept cash, card, Cash App, and other digital payment methods. If you’d rather pay in bulk for the month or season upfront, we can arrange that too—whatever works best for you.
Is there a minimum service commitment?
No long-term commitment is required. Whether you need a one-time job or regular service, we’re happy to help.
Can I cancel or reschedule after booking?
Yes. You can cancel or reschedule at any time—we just ask for at least 24 hours’ notice when possible so we can update our route and avoid wasted trips.
I have growth, weed, or color issues with my lawn. Am I locked into this plan for the whole season?
No, you're never locked into a plan for the entire season. If you selected issues like “bare spots” or “patchy areas,” our Find My Plan Tool may have recommended the Recovery & Growth Plan or a more comprehensive option based on your lawn's needs. Before we start any work, we’ll give you an expected timeframe for results. If we miss that timeframe and you’d like to downgrade, we’ll adjust your pricing to the lower-tier plan and continue resolving the issue at no extra cost—that’s on us. Once your lawn recovers, you're welcome to switch to a simpler, more affordable plan (like basic mowing, edging, and cleanup) or cancel altogether at any time. We keep it flexible.
What if I’m not satisfied with the service?
If you’re not happy, let us know right away. We’ll fix the issue or credit your account—whatever makes it right. We stand by our work.